I don't usually use cream cleansers, but I was on the lookout for a new cleanser, as I'd just finished my 4th bottle of TBS Camomile Silky Cleansing Oil, and I wanted to try something new to see if there is anything better.
I always remove my makeup first using a micellar water (at the moment I'm using the new Garnier one for sensitive skins), so that my skin can really benefit from the cleanser I use afterwards, and not just have it mix around any makeup that's on the surface of my skin.
This cleanser has no smell to it, and it's a creamy white liquid. I apply this to a slightly damp face, after removing my makeup, and just massage it into my face and neck until my skin feels soothed and clean. I remove it with a warm, damp face cloth (you can get great ones from Human + Kind, in packs of 2). You can always see some makeup that was left behind coming off.
This is a really good alternative to my regular cleansing oil, and I'd definitely repurchase it, as it leaves my skin soft and hydrated and clean.